Patient Testimonials

Hear what our patients are saying about their 5-star experience with us soon!

Gabriella P.

17:33 19 Dec 24

I can't say enough good things about Providence Orthodontics! If you are considering becoming a patient, do not hesitate. Dr. Collins and the staff are all wonderful, kind and incredibly helpful. I'm finishing up Invisalign and the process could not have been more pleasant. Over the past year from my initial consultation to now getting fitted for retainers, they have always been flexible with my schedule even when I needed a last-minute appointment. I'm so happy with the results and would absolutely recommend them to anyone considering Invisalign. They are the best!

jen R.

13:44 18 Dec 24

Both my children have had their orthodontic care at Providence Orthodontics. The staff and clinicians have been nothing but wonderful. Everyone is kind and friendly, and they take their time to do things right. They have always been willing to work with me on payment plans within my budget. The care here feels personalized, versus like a factory. Highly recommend!

Christopher G.

15:27 04 Dec 24

I’ve been a patient at Providence Orthodontics for the past 2.5 years, and I couldn’t be happier with my experience. They have been guiding me through the Invisalign process, which was initially expected to last about 18 months. However, what truly sets them apart is their unwavering commitment to helping me achieve the exact results I was looking for—even going above and beyond the original treatment timeline and cost to ensure everything was perfect.Dr. Collins has been my primary orthodontist, and I can’t say enough about her expertise and attention to detail. She’s incredibly thorough and takes the time to explain every step of the process, which has been so reassuring. The rest of the team is equally amazing—kind, patient, and always ready to help. Whether it’s taking scans, assisting with tray fittings, or answering my questions, every staff member has been friendly and professional.

Tiffany H.

19:22 17 Nov 24

I had a great experience here! I got a new retainer and they had a great new scanning system for my teeth, so I didn't have to suffer through the horrible retainer molding process that is typical of other places. Everyone I interacted with was so kind. I will definitely return if I need any other orthodontic care!

Alicia W.

21:56 07 Oct 24

Five stars isn’t enough when discussing Providence Orthodontics. As an older patient (63) I was apprehensive about the whole braces experience but they have made this journey so easy.They are flexible with my appointments as we live some of the time in Florida. They staff is really fun and really like each other. It is a relaxing, fun environment for patients of all ages.I am not done yet but will miss this crew when the braces come off. Thank you Providence Orthodontics! You are awesome!

A S

15:47 15 Sep 24

Our daughter has been a patient at Providence Orthodontics for about a year and a half, and we’ve loved every step of the way. Every appointment is very easy-going - from the welcoming staff, to the braces being a comfortable and non-stressful event, to a simple visit to get more elastics. Throughout our child’s braces journey, Dr. Jessica Collins has offered us a variety of options of care so we can make the best decision for our daughter.We highly recommend Providence Orthodontics when you’re looking for the best experience for orthodontics!

Andrew L.

21:53 12 Sep 24

Terrific care from the front of the office to the back. Great communication and excellent results.

Jon N.

20:45 12 Sep 24

I have been a patient at Providence Orthodontics since July 2022. They have always been responsive, fair, and accommodating and I have never felt like my concerns weren't taken seriously. I appreciated that I could spread out payments for my Invisalign over the course of a year w/out interest and that the comprehensive plan covers all necessary visits, trays, and retainers without exception. The staff and doctor are all very friendly and highly competent. While I can't say how they compare on price to other orthodontist offices in the area, I do believe you get what you pay for and for what I paid I think I got a great deal.PS I was referred by my dentist, Dr. Pochebit, who works just one floor below them, so the building is my one-stop shop for teeth! 😀

T. M.

20:53 28 Aug 24

Dr. Collins say my brother for invisalign, and he had great results, so I went to see her. She was really thorough and gave me options to straighten my teeth. when i'm ready I will definitely be going to her.

Kate G.

20:35 28 Aug 24

Providence Orthodontics has been fantastic from day one! They provided free consultations for our child years before treatment was needed, monitoring his progress until the time was right for braces and a palate expander. The rockstar team makes every visit enjoyable, and we're impressed with their care, attention to detail, and state-of-the-art technology. The convenient location on the East Side and ample parking are big pluses. Highly recommend Dr Collins and the entire Providence Orthodontic team for top-notch orthodontic care.

Bo K.

12:47 22 Aug 24

Our family loves Providence Orthodontics!

Goose M.

18:48 21 Aug 24

I love the atmosphere. Especially how you can get comfortable easily with me even falling asleep in the chair most of the time!

Colin M.

18:43 21 Aug 24

Always friendly and helpful. Three kids at the same time and they made scheduling flexible and easy. Always professional.

Noah Vincenzo L.

18:39 20 Aug 24

Dr. Collins and the whole staff at Providence Orthodontics are some of the kindest, most professional, patient centered, and good humored providers/care team I’ve ever had. I cannot recommend them highly enough.Here’s why: I had a functional bite issue which required oral surgery with pre- and post-operative orthodontia. My dentist sent me to visit a few orthodontists for consults, telling me I would probably need surgery to resolve my bite issue, and that it would only get worse if I waited. Hands down, working with Dr. Collins was a no-brainer. She was incredible— after she examined my teeth, she explained what was going on with my bite, why it likely was the way it was, and what it would likely take to repair. She explained every step of my orthodontic plan, leading up to and following surgery, all the while closely collaborating with my oral surgeon to be sure everything was lined up and ready to go (pun intended). The practice was upfront and transparent with pricing. While Providence Orthodontics was competitive with pricing, it was not the lowest quote I was given. And. As I said above, the choice was a no-brainer. The professionalism, thoroughness, thoughtfulness, attention to detail, and attention the unique needs of each patient by Dr. Collins (and all of her staff) is unparalleled and left me with the utmost confidence in her skills and abilities. Every time I go for a visit I am greeted warmly by every staff member in the practice, all of whom know my name, my story, and even where I just went for vacation. Everyone in the practice operates with respect and a good sense of humor. Once we were underway with the teeth moving, Dr. Collins had me in and out of braces faster than estimated and with truly incredible results. With each appointment, I am only reassured I made the right call in choosing Providence Orthodontics. If I had to do it all over again, I wouldn’t change a thing.Also, their Spotify playlist is off the hook.

Rashmi L.

14:05 20 Aug 24

What an amazing practice and awesome orthodontist

Steve V.

10:47 16 Aug 24

Highly recommend this establishment, that takes care of you excellently! Today was the best service as always.Dr. Jessica Collins took great care of things, to say the least and did more than what was expected with her professional services and skills. Laura the fantastical assistant was awesome, Robin at the front desk, more welcoming than I can express and the atmosphere of this office should be the example of all offices that take care of their patients, especially these days…Thank you Providence Orthodontics for all that you excellently do, very happy with your services and would highly recommend your establishment to anyone that’s looking for the best….Steve Vieira

Kai C.

14:33 03 Aug 24

Providence Orthodontics on Waterman Street has the best dental staff in RI. Dr. Collins and her staff provide top-notch professional service with outstanding supports with friendly faces. They ‘rock’!❣️

Davide D.

21:17 02 Aug 24

Extremely competent and friendly. Could not recommend more. Their priorities are right — they don’t push their services on you.

Casale C.

19:13 01 Aug 24

Love this practice, very accommodating. My journey with Adult orthodontics has been easy and I’ve known my care plan the whole time

Kris M.

18:40 25 Jul 24

Love Dr. Collin’s and all her staff! Always friendly and cheerful! They have done wonders for my child’s teeth!

Alec M.

14:12 25 Jul 24

I don't think this review alone will encompass how great Dr. Collins and her team have been during my whole experience here (shout out to Anne for being there at almost every one of my appointments and being amazing). I am a double jaw surgery patient and with all the trials and tribulations to try and schedule with MGH, they have been so supportive the whole time. They made me feel comfortable before and after the surgery. Dr. Collins has a special way of connecting with all of her patients and with so much excitement. Truly a great place to get any orthodontic needs done, with a lot of great conversation on the side.

Arthur B.

01:47 25 Jul 24

This is a great place with great orthodontists, a great staff, and a warm and welcoming facility. Both of my daughters have been served well by them.

Julie N.

16:02 18 Jul 24

We have been coming here for years. They have been great at every appointment. The waiting room is comfortable and clean. Pricing is transparent and they have worked with us to help get our insurance benefits. While my children are not yet out of braces, so I can’t comment on the “finished product”, we have thus far been very pleased with the quality of care, ease of appointments, and facility itself.

Matthew M.

12:48 18 Jul 24

Great service and care for my daughter.

Connor C.

13:54 11 Jul 24

This place is really good and everyone is very nice, I would recommend to go here if you need braces

Brandon

13:32 11 Jul 24

Our family has come to this office for our orthodontic needs for over 30 years. My in-laws, cousins, wife, son, and myself have all had our braces here. Even with the recent transition from Dr. Sack’s retirement to the new ownership as Providence Orthodontics, the office and staff has not missed a beat. Always very friendly, accommodating, and professional.

Elodie Z.

13:08 11 Jul 24

I needed a replacement for a broken retainer.The office gave me an appointment in less than a week. They were professional, personable and efficient. They took me in on time and finished in 20 minutes.From the receptionist, to the technician and Dr. Collins, they were all concerned with my comfort and explained the steps in the process they would be usingThank you, Dr. Collins and your wonderful.

Lisa G.

16:17 09 Jul 24

Staff is GREAT!

Gina D.

15:43 27 Jun 24

Dr. Collins and her entire staff are amazing. Friendly, knowledgeable, competent and all-around a great dental office.

melissa Q.

19:53 26 Jun 24

Staff are excellent old and new. I’ve been coming to this office for 12 years as a parent of patients and being a patient myself. Positive results and experience for all.

Jon & Caroline B.

18:32 26 Jun 24

Great Invisalign experience. Dr Collins and the whole office have been wonderful.

Miriam P.

16:26 26 Jun 24

Took my boys, ages 8 and 14, for an orthodontic consult. Staff was friendly, and helpful. Dr. Collins not only fully explained her findings and recommended treatment to me, but she also spoke directly to each of my boys, keeping him in the loop and using age appropriate explanations.

Victoria S.

16:09 26 Jun 24

Somehow, magically, Providence Orthodontics makes the whole shebang of getting braces a truly positive experience. Our initial appointment with Dr. Collins was great; she was honest, patient, listened, and gave us her ideas of how best to help our son.The staff go above and beyond to make the whole family feel welcome. It is a pleasure to walk into the office, and I am also talking for my son, who is the one being treated.Sure, there are times where the braces may cause some discomfort—hell, the teeth in one’s mouth are being moved (maybe at a snail’s pace, but moving, nonetheless)—but my family can count on the staff being there to help us figure out a way to alleviate the discomfort.We are not done with the process of treating my son, but it is obviously going in the right direction. The completion of his treatment will be bittersweet, since we will miss the warmth, kindness, and knowledge of everyone at Providence Orthopedics.

H R

12:36 26 Jun 24

We love the doctor and staff at Providence Orthodontics. It’s easy, predictable, and not the old-school, hassled experience we were expecting. We highly recommend.

Eddie D.

20:46 25 Jun 24

Dr Collins is fabulous, Lara is darling— great staff and friendly environment. Very happy with my teeth!

Denielle F.

18:57 19 Jun 24

We absolutely LOVE the team at Providence Orthodontics! They are incredibly kind, personable and make my daughter feel comfortable with every step. It was great to have the option of braces versus Invisalign! Would highly recommend them to anybody in the area!

Jessica W.

18:43 17 Jun 24

Everyone in this office is so friendly and welcoming! They’ve done a great job with both of my kids’ teeth.

Caitlin R.

15:27 13 Jun 24

My daughter loves coming to Dr. Collins. They have done a fantastic job with her dental care!

Angie M.

15:24 13 Jun 24

Im a couple of months into my journey with invisialign and I have to say the staff has been amazing starting at the consultation. Always friendly and never hesitate to answer questions and make you at ease throughout the process!

Matt B.

13:54 13 Jun 24

Wonderful, pleasant, and skilled.

J. Jennifer J.

12:58 13 Jun 24

Best orthodontist ever! Dr. Collins puts in 110%

Dez P.

14:16 29 May 24

I have been with Providence Orthodontics since 2022 and it has been such a pleasant ortho experience overall. I love the upbeat energy that Dr. Collins and the entire staff bring to the office and it really makes it less nerve racking as a patient to come in. Really really big shoutouts to Lara and Anne the main DA’s who worked on my braces alongside Dr. Collins and I so grateful for all this team has done on my teeth. It has really changed so much for me.

Larry S.

11:55 23 May 24

This is a wonderful practice. The care given was far beyond my expectations and all the staff are skilled, professional and down to earth. It’s the most comfortable I’ve ever felt being in a dental chair.

Gina R.

13:38 09 May 24

The staff is absolutely wonderful and Dr. Collins is making the process of having braces at 56 years old easier than I expected.

Christian V.

18:11 06 May 24

I was referred to Providence Orthodontics for my Invisalign treatment by a former dentist and I'm so glad I went! The team’s professionalism and warmth were evident from day one, providing a foundation of trust and comfort.Dr. Collins made me feel comfortable as she guided me through the process - and during check ups - and was always happy to answer my questions.The result is a stunning transformation. My once misaligned teeth and bite now showcase a harmonious alignment. I'm glad I went though this sometimes-annoying Invisalign journey with the team at Providence Orthodontics. I can't recommend Dr. Collins, Ann, LaLa, and everyone there enough!

victoria A.

20:21 25 Apr 24

Got my smile corrected fast, everyone there is so nice and friendly! My experience was wonderful one and my teeth look great!!!!!

Charlie C.

02:07 22 Apr 24

Great office and great staff!

Jimmy M.

19:50 21 Mar 24

Thanks to Dr. Collins I had a wonderful experience straightening my teeth with Invisalign! Not only is she very attentive to patient needs up front, but was always informative and reassuring throughout the process - and the results are all I could ask for! She and the rest of the staff always create a friendly environment in the office. I’ve referred a family member here since finishing my treatment and 100% recommend them for anyone looking for an orthodontist!

Selvam S.

17:09 24 Feb 24

I had a wonderful experience at Providence Orthodontics! Dr. Collins and her staff treated with care at every visit, and I am ecstatic about the outcome after getting my braces off. 10/10 highly recommend.

Russell D.

20:38 22 Feb 24

I love this office! Everyone is super kind and friendly, they do an extraordinary job with my very anxious 10 yr old. I would recommend everyone to Providence Orthodontics.

Jessica N.

22:38 30 Jan 24

Everyone in the office is so kind and helpful. Dr. Collins is always attentive and supportive. I am grateful for the team.

Mike C.

21:13 17 Jan 24

Great Overall Experience

Rachel R.

01:27 05 Jan 24

Amazing practice!Dr Collins has such a welcoming presence and enthusiasm for her work. She is knowledgeable, enthusiastic, and caring for her work and it shows! Been loving my journey with Invisalign, and loving my smile more each week.The staff provides care in a friendly and welcoming experience each visit 🙂

medina L.

15:46 03 Jan 24

I love my new smile thanks to Dr.Collins, such an amazing orthodontist. She is a perfectionist and is great at what she does.

A S

17:27 14 Dec 23

I cannot say enough great things about my experience with Dr. Collins— I switched to this office after treating with another orthodontist to restart Invisalign therapy and the outcome this round exceeded my expectations! Dr. Collins was extremely thorough in explaining the treatment plan, her approach , and why, which I really appreciated. I would highly recommend seeking treatment at this office, you can tell they truly care about making their patients happy.

Jimmy H.

20:36 13 Dec 23

Providence orthodontics has been a great and pleasant experience. There are never any issues and we feel welcomed at this practice. Dr. Collins and the staff are friendly, caring and very knowledgeable. I would recommend this office to anyone seeking treatment.

Ellie S.

05:28 01 Dec 23

This is a very special orthodontic practice. Dr. Collins graduated from the top orthodontic school in the country. She is a joyful dental nerd: smart and careful, with excellent listening skills. The staff are kind and efficient, and the whole office has a warm and welcoming vibe. Highly recommend.

Evan M.

23:25 16 Nov 23

Dr. Collins and the entire staff are very skilled at what they do and provided a super positive experience with a fun, friendly environment.

Hyun Wook C.

18:25 07 Nov 23

They were really friendly and understanding of my situation.

Debbie

21:52 03 Aug 23

Dr. Collins and her staff do a wonderful job! Dr. Collins and the technicians are very knowledgeable, and provide care in a welcoming, friendly atmosphere. It puts the patient at ease that they are in good hands. As an adult patient, I appreciated all the hard work they provided to give me a great smile! I would highly recommend !

Lisa P.

21:22 20 Jun 23

Dr. Collins and the entire team are amazing. So glad I found them. They are very caring and helpful!